Excellence Model

Pars Tamin Mining Development Co

Pars Tamin Mining Development Company has based its Organizational Excellence Model on the EFQM Excellence Model. This international and comprehensive framework is used to assess organizational performance and is based on nine main criteria.

The Nine Main EFQM Criteria:

  • Leadership

    Leaders define the organization’s mission, values, and strategy and create an environment where people can fully contribute.

  • Strategic Management

    The organization continuously develops, implements, and evaluates its strategy, ensuring alignment with stakeholder needs and objectives.

  • Processes

    The organization continuously identifies, designs, develops, implements, measures, analyzes, and improves its processes.

  • People

    The organization improves performance by attracting, developing, and retaining competent and capable employees.

  • Partnerships & Resources

    The organization manages partnerships with key stakeholders and uses its resources effectively and efficiently.

  • Customer Results

    The organization continuously improves customer satisfaction, retention, and loyalty.

  • Financial Results

    The organization continuously improves its financial performance.

  • Operational Results

    The organization continuously improves its operational performance.

  • Social Results

    The organization continuously improves its impact on society.

The company has embedded a culture of excellence throughout its organization. This culture is based on the following values:

  • Customer focus
  • Innovation
  • Social responsibility
  • Teamwork

By implementing the EFQM Excellence Model, Pars Tamin Mining Development Company has improved its performance in various areas, including quality, environmental protection, occupational health and safety, customer satisfaction, and social responsibility. Through the continued implementation of this model, the company seeks to achieve excellence across all aspects of its operations.

Organizational Excellence Model Spider Chart

Excellence Model